Provides technical support for Box products and services in an associate-level support engineering role based in Tokyo.
About this role
This senior technical consulting role sits within Box Japan’s Consulting team and focuses on helping enterprise customers solve complex business and technology problems with Box Platform and connected SaaS products. The work spans solutions that combine Box with Salesforce, ServiceNow, Databricks, Snowflake and other external systems.
The consultant leads projects from requirements and solution design through implementation and delivery. Responsibilities include SSO integration, data migration with Shuttle, Box data analysis, custom application development, QA response, stakeholder discussions and technical issue resolution. Environment includes JavaScript, TypeScript, Java, C#, Python, Next.js, React.js, Vue.js, Vercel, Supabase, Heroku, Salesforce, ServiceNow, AWS, Azure, GCP and Docker.
Applicants need implementation experience with REST APIs, SDKs, OAuth, SAML and SaaS integrations, plus the ability to write and validate code in at least one relevant language. The role asks for five or more years of practical experience in a senior solutions engineering or cloud and digital-transformation role, along with experience structuring decisions in complex enterprise engagements.
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