Supports Datadog customers through tickets, live chat and screensharing, reproduces technical issues, troubleshoots integrations, and provides product demos and feedback.
About this role
Datadog is creating a Field CTO role for Japan within its Product Solutions Architecture organisation, to lead the technical go-to-market strategy for the whole country. Field CTOs act as technical multipliers and trusted advisors to the most senior decision makers at customers.
The Field CTO guides CIO, CTO, CEO and CISO-level executives through their adoption of observability and their investment decisions, identifies industry trends and co-creates industry solutions with product architects and product management, and shows Datadog's thought leadership in observability and security. The person also advises sales leaders and customer executives on return on investment and value, leads architecture and design engagements, takes part in executive briefings in Datadog's briefing centre, works with solutions architecture, sales, sales engineering and marketing colleagues, and helps recruit for the team.
Applicants need at least 15 years of enterprise or application architecture at scale, with deep knowledge of observability and cloud for customers in Japan. They also need strategic thinking, experience influencing VP and C-level stakeholders in large enterprises, hands-on technical credibility, and strong presentation skills for large audiences and executives.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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