Forward Deployed Engineer

CyberAgent

GenAI

Architect

AI

About this role

AI Shift, a CyberAgent subsidiary in Shibuya that builds enterprise AI-agent solutions, hires a Forward Deployed Engineer (FDE) who works deep inside customers' operations to make AI and digital transformation succeed. The FDE uses AI Worker Platform, the company's own platform, and feeds what is learned from customers back into the product.

The work runs from business analysis and use-case design to solution design, development and rollout: analysing customer workflows and finding problems, designing the AI introduction plan technically, building workflows on the platform, implementing links to external APIs and internal systems with LLM and RAG, supporting operations and measuring results, and proposing continuous improvements.

Applicants need two or more years of web application or system development in a language such as Python, TypeScript, Go or Java, team development with GitHub, database design and operation, API and external-service integration experience and project management experience such as technical lead, scheduling and customer negotiation. LLM and RAG, no-code platforms, voice or chatbot development, customer demos and English are preferred.

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