Leads IT consulting projects from system and process analysis through solution proposals, implementation support and project management, coordinating client stakeholders with data scientists and engineers. The role also includes PMO work and reporting.
About this role
This role supports the information systems function for JDSC and its group companies. It serves employees who need help with PC problems and SaaS usage, while also contributing to the governance of internal IT services.
The work covers IT service desk requests, reviews of new SaaS and software introductions, approval of access permissions, and responses to IT audits and controls. It also includes selecting and preparing Windows and Mac devices, managing shipment and collection logistics for joiners and leavers, and operating and optimizing Google Workspace, Microsoft 365, Slack, and Netskope.
It presents the responsibilities above as the scope of the position.
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