Supports large enterprise customers through discovery, demos, workshops, proofs of concept, architecture design, integrations, and AI and workflow automation use cases.
About this role
This role sits in Sales Engineering and serves as a technical bridge between customers, account teams, and Box product and engineering groups. It advises organizations building enterprise applications and AI solutions with the Box Platform, helping connect technical design with business value.
The work combines customer-facing solution design with hands-on delivery. The architect proposes and validates AI-enabled solution patterns, leads demos and proofs of concept, builds prototypes and sample applications, and creates reusable assets such as deployment patterns, technical playbooks, and architecture diagrams. Customer and implementation insights are fed back into product direction and roadmap discussions. The role also uses AI tools and workflows to support solution development and decision-making.
Applicants need at least two years of customer-facing sales engineering or solutions engineering experience in SaaS, software, or a related technology environment, with strength in platform, API, and solution-oriented proposals. They must be able to understand and write code, build prototypes, validate solutions hands-on, communicate and present effectively, and hold a bachelor's degree or equivalent.
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