Leads customer implementations of LLM and generative-AI systems from architecture through production, building full-stack solutions and improving model quality.
About this role
This in-house systems engineering role sits within the team responsible for designing, maintaining, and operating SaaS systems that support SoftBank’s corporate business. Salesforce is the main platform, with the work focused on improving business productivity and reducing operational costs across multiple business areas.
The role gathers issues and requests from internal teams, proposes solutions using Salesforce, and leads releases through requirements definition, design, development, testing, acceptance, user communication, and training. It also includes vendor coordination, limited in-house development, system configuration, and incident response. Custom development with Apex is handled by partner companies. Applicants must have at least three years of Salesforce development or operations experience, experience across multiple industries or businesses, Salesforce Certified Administrator certification, and the ability to communicate proposals logically. Excel and PowerPoint skills are also required.
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