Design and operate reliable payment and financial systems, covering transaction integrity, recovery, compliance, cloud infrastructure, and new financial products. The role requires 5+ years of web application experience and leadership across multiple technical domains.
About this role
The Product Manager owns a software product from problem discovery through execution of a solution. The role uses data analysis and user interviews to identify and define fundamental problems, proposes effective solutions, and works with engineers and designers to establish requirements. Responsibilities also include setting development priorities, managing project progress through release, and working with engineering, sales, and customer success to verify results, analyze post-release effects, and improve the product.
The assigned product may be an existing service such as online-shop creation, a POS register, cashless payments, online reservations, or store-app creation. The role may also involve developing new products. The product portfolio serves small businesses and includes 11 products as of May 2026, including an AI business-support application. The work can involve both business-to-business and consumer-facing models, with exposure to e-commerce and payment domains.
Required experience includes product management for software products, product development in collaboration with engineers and designers, defining and improving fundamental problems through data analysis and user interviews, and project management. Preferred experience includes sales, design, or development; launching a new business or growing a product at an operating company; practical agile or Scrum development; extracting and analyzing data using SQL or similar tools; and knowledge of e-commerce or payments.
Work tools include Google Workspace, Slack, Notion, and AI tools such as Claude, Gemini, and ChatGPT.
This is a full-time regular position. The work location is in Shibuya, Tokyo. Remote work is available, with at least two office days per month generally required as of May 2026; teams may set additional individual rules. The probationary period is three months on the same conditions as regular employment. Indoor smoking is prohibited.
The first day requires attendance at the company-wide onboarding program, followed by one month of support from an assigned supporter. Selection generally consists of document screening, one or two interviews, a human-resources meeting and final interview, followed by an offer meeting; a casual interview, trial employment, or reference check may also be used depending on the position.
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