Product Manager

This Product Manager role focuses on tebiki Genba Bunseki, a SaaS product for manufacturing operations. The product collects primary data from worksites and enables real-time analysis. Its current focus is manufacturing and quality management, with planned expansion into equipment maintenance, where customer needs, workflows, and operational challenges differ from adjacent functions.

The role is responsible for discovering and structuring customer problems in the equipment-maintenance domain. Day-to-day work includes designing and conducting user interviews, primarily through Zoom, to identify underlying needs; organizing use cases as a domain expert; and translating them into a level of detail that the development team can discuss. The Product Manager will combine customer feedback gathered by CS with sales strategies and align on the problem hypotheses the business should pursue.

Additional responsibilities include facilitating solution discussions with the development team using methods such as user story mapping, setting and monitoring KPIs based on data analysis, evaluating releases internally and externally, creating the product roadmap, coordinating and driving alignment with the business side, managing the product backlog, and preparing software requirements specifications. The position supports product decision-making as a customer-focused member of the development team rather than only writing specifications for handoff.

Development experience, a technical background, and manufacturing-domain knowledge at the time of joining are not required. The posting emphasizes the ability to deepen understanding of customers. Opportunities such as onboarding are available for building domain knowledge after joining.

The Product Manager team currently consists of three members, including a Senior Product Manager. The organization plans to expand the team ahead of future development-team growth. The position is expected to handle practical customer discovery and coordination work, with a view to handing over those activities after approximately six months to one year while continuing to support team decisions. Regular customer meetings are held on Zoom, and site visits may be available by request.

The stated technical environment includes Ruby, TypeScript, and Go; Ruby on Rails and React; Aurora MySQL and BigQuery; AWS, with some GCP; Docker; Terraform; and GitHub Actions. GitHub is used for source-code management, and Slack is used for communication. The work location is in Nishi-Shinjuku, Shinjuku, Tokyo. The posting states that the scope of location changes may include places designated by the company and that a smoking-permitted area is available on the premises.