Develop and operate mobile client SDKs for KARTE for App, supporting iOS, Android, Flutter, and React Native. Improve device compatibility, testing, CI/CD, and high-volume tracking.
About this role
The Solution Architect supports customers using PLAID's multi-product CX platform centered on KARTE. The role bridges customer needs and product capabilities, helping clients apply the products through end-to-end technical support.
Daily work includes joining customer meetings, estimating effort, defining requirements, designing architectures, implementing solutions, and planning tests. The architect remains responsible for project success through delivery rather than limiting the work to recommendations or technical support. The role also includes proposing and communicating reference architectures for recommended system configurations that combine KARTE products.
A further responsibility is improving delivery quality, cost, and schedule. This includes developing automation for routine and implementation tasks and revising workflows to improve delivery efficiency and organizational productivity.
The work is primarily based on development on the KARTE platform and involves products including KARTE for App, KARTE Datahub, and KARTE Craft. KARTE Craft is described as a developer-oriented PaaS that enables serverless applications extending KARTE functionality. The role can also involve integration with customer systems and external services. Named implementation skills include SQL and JavaScript, as well as programming, architecture design, customer discussions, and solution planning. Cloud service experience involving AWS and GCP is also described.
The position works across the technical and business boundary and collaborates with sales, customer success, and consulting members from the presales stage through post-implementation. It is described as a generalist engineering role combining technical implementation and customer engagement. The experience may provide a basis for later work as a Product Manager, Software Engineer, Technical Sales, or in business development and BizDev; these are possible career directions, not requirements.
The stated work location is PLAID's head office in Ginza, Chuo-ku, Tokyo. The working arrangement is hybrid, combining office and remote work. The company may request a certain number of office days depending on company and team circumstances, and the business side currently generally attends the office three days per week.
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