PLAID

A new-graduate business-track role spanning consulting, sales, customer success and possible business development, helping companies use CX, data and AI to address business challenges.

Uses first-party data and KARTE to design CRM strategies, cross-channel journeys and UI/UX improvements, then leads campaign implementation, measurement and client enablement.

Shapes technical solutions for enterprise customers using KARTE, partnering with Sales and Product to assess needs, build data-focused demos, plan integrations and support adoption.

Leads advertising accounts from new-business proposals through digital marketing strategy, project delivery and results review, using first-party and KARTE behavioral data.

Leads CX account growth from opportunity creation and proposals through project delivery and outcome measurement, using KARTE, Context Lake, customer data and AI to shape client strategies.

Advise major clients on digital marketing strategy and execution using KARTE, spanning advertising, CRM, data analysis and customer experience design. Manage proposals, delivery and improvement.

Leads client data and AI projects with Context Lake and Context Cube, defining analysis plans, coordinating delivery, reviewing quality, and feeding results into service and product improvements.

Advises clients on CX improvement through VoC research, customer and behavioral-data analysis, bottleneck identification, prioritized actions, and improvement-project support.

Lead enterprise sales by identifying client business challenges, proposing data-driven solutions, shaping data architectures, and coordinating teams on large projects.

Lead technical presales for finance, retail, and apparel customers. Design KARTE solutions, run demos, assess feasibility, and align Sales and Product teams in hybrid Tokyo work.

Leads strategic alliances with consulting, advertising, and cloud partners, designing data- and AI-based business models, scalable offerings, delivery systems, and new business pipelines.

Leads group-wide accounting through monthly, quarterly and annual close, IFRS revenue recognition, audits, J-SOX controls, process design and financial data structuring.

Uses Context Lake, Context Cube and SQL to structure and analyze customer data, define KPIs, visualize findings, and help clients connect insights to business decisions.

The CX Strategist supports clients’ new-service development and business growth by shaping CX-led marketing strategies, promotions, research, execution, and measurement using KARTE.

Develop and execute B2B marketing strategies for KARTE and PLAID ALPHA, using digital channels, events, customer data and marketing operations to generate and nurture leads.

Lead enterprise clients in shaping data strategies, directing KARTE-centered implementation, coordinating stakeholders, and managing projects from requirements through release and outcome review.

Develop partner-specific go-to-market strategies and campaigns, coordinating budgets, events, roundtables and content while managing pipeline, ROI and collaboration with sales, marketing and development teams.

Connects business strategy with frontline SaaS operations through planning, KPIs, forecasting, cross-functional processes, risk response, and Salesforce and AI-enabled improvements.

Grow Databeat through agency sales or customer success, covering adoption, account expansion, customer insights, and product and pricing development.

Lead legal work for Context Lake, covering enterprise negotiations, data privacy, AI intellectual property, SaaS contracts, security requirements and scalable legal operations.

Plans growth and operations for PLAID ALPHA, including new service lines, business plans, marketing coordination, AI-enabled process improvement, and staffing, contract, and finance operations.

Analyze client customer data to shape marketing strategies, segments, KPIs, reports, data marts, analytics platforms, and dashboards, then support implementation and review of business-focused projects.

Support management and business teams on privacy, AI and security regulations, contracts, governance, M&A, intellectual property, disputes, compliance, and legal-process improvement.

Leads digital marketing strategy and execution for major clients, using KARTE first-party data to redesign KPIs, plan advertising and CRM initiatives, analyze results, and guide projects.

Turns generative AI and agent technologies into client business value, leading discovery, use-case design, proposals, PoCs, early delivery, evaluation, and repeatable service development.

Leads client-focused creative direction beyond advertising, identifying business needs, shaping communication and marketing strategies, developing ideas, and guiding creators and production partners.

Design UX and UI for client websites, e-commerce services, and apps, from research and experience concepts through wireframes, screen design, and prototypes using KARTE data.

Design customer experiences and services for client growth and CX transformation, from research and strategy through prototyping, implementation direction, and ongoing improvement.

Develop and operate mobile client SDKs for KARTE for App, supporting iOS, Android, Flutter, and React Native. Improve device compatibility, testing, CI/CD, and high-volume tracking.

Develops PLAID’s KARTE platform and its underlying systems, including real-time user-data analysis, a distributed OLAP database, and LLM-assisted generation of frontend components and SQL.

Build and operate a data platform for large-scale customer behavior data, covering real-time analytics, cloud infrastructure, query systems, data pipelines, security, and CI/CD.

Design and build iOS, Android, and Flutter SDKs, a native-app A/B testing platform, backend and infrastructure, and a React visual editor for a new SaaS product. Hybrid work in Tokyo.

Design enterprise data platforms from inventory through implementation using KARTE and data warehouses. Coordinate business and engineering stakeholders in a hybrid role.

Lead paid KARTE product implementations from requirements and architecture through coding, testing and delivery, while improving delivery efficiency in a hybrid work setting.

The analyst works with consultants to structure client CX/EX challenges, analyze customer and employee data with KARTE and EmotionTech CX/EX, and connect findings to decisions and improvements. The role also improves generative-AI-assisted analysis workflows.

Designs client self-service support systems, develops LLM-based bots and search tools, investigates technical inquiries, and feeds data-based insights into product improvements.

Adapts AI agent foundations for client environments, customizing interfaces, features, prompts and backend behavior. Implements SQL-based CRUD and backend processing, then shares delivery insights with the product team.

Lead the ALPHA engineering delivery organization for KARTE, managing resources, partners, quality, staffing, and team standards while solving client CX challenges with AI.

Develop and operate KARTE products, including customer-data visualization, no-code front ends, DataOps, and high-volume messaging, with Node.js, Go, Java, Vue.js, React, and GCP.

Design and operate scalable data platforms for first-party customer data, analyze behavior for business insights, and build machine-learning pipelines and user models for AI products.

Develop a petabyte-scale OLAP database, from analysis algorithms to columnar storage and distributed query engines, while expanding infrastructure and integrating products in a hybrid Tokyo role.

Develop Databeat while leading architecture improvements, advertising-media integrations, AI features, data infrastructure, and team development in a hybrid Tokyo role.

Improve KARTE security by defining requirements, reviewing web applications, maintaining secure cloud configurations, protecting personal data, responding to incidents, and supporting developers.

Develop KARTE Signals for advertising measurement and optimization, including dashboards, LTV/ROAS analysis, media connectors, AI features, and large-scale data performance improvements.