Leads customer implementations of LLM and generative-AI systems from architecture through production, building full-stack solutions and improving model quality.
About this role
This role sits in the Corporate Business security organization, supporting private security operations centers for government agencies and major enterprise customers. The position leads operational control and helps strengthen the scope and quality of security services delivered to specific customers.
The work covers customer-facing operations, regular reporting, issue management, improvement actions, solution proposals, staffing coordination, and direction of external personnel. The role also involves preparing reports with tools such as Excel and PowerPoint, applying security knowledge, and using operational frameworks such as ITIL. The posting references qualifications including Registered Information Security Specialist and CISSP, or equivalent knowledge.
Applicants need at least five years of practical experience in IT systems or security operations, experience leading or developing team members, and experience handling customers or coordinating with internal and external stakeholders. Experience managing external partners and improving operational processes is also required.
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