Build AI Worker VoiceAgent’s web frontend, designing visual interfaces and admin features, selecting architecture, and delivering releases with TypeScript and React in a hybrid office/home role.
About this role
AI Shift, a CyberAgent subsidiary in the AI Business Unit, offers a student internship for a machine learning engineer on AI Worker VoiceAgent, an automatic phone-answering service that uses large language models to understand intent, judge when a call ends and improve itself from conversation history.
The intern researches and develops ways to improve the voice-conversation experience and to evaluate and test voice dialogue. The work includes researching and verifying the technology and functions that differentiate the service, and prototyping and designing them with the development team. The team of about eight combines AI and development, decides on adopting verified technology together with the business lead, and works closely with CyberAgent's AI Lab and a Nagoya Institute of Technology laboratory. Tools include Go, Python, BigQuery, MySQL, Cloud Firestore, GitHub, Linear and several LLM coding tools.
Applicants need research experience in machine learning or AI, analysis, modelling and visualisation in Python, basic statistics and machine learning, the ability to understand business problems, and experience reading and reproducing papers. Speech, NLP or dialogue research, papers accepted at international conferences and Google Cloud experience are preferred.
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