Design, operate, and improve APAC data center networks, handling routing, peering, VPNs, upgrades, troubleshooting, automation, and infrastructure documentation.
About this role
This Systems Engineer is the technical partner for the Enterprise Channel in a cybersecurity and networking business. The role connects sales, customers, partners, technical support, and engineering across pre-sales and account support.
Responsibilities include qualifying leads, serving as the main technical resource on sales calls, explaining features and integration, and acting as the technical contact for post-sales issues. The work covers LAN/WAN and Internet services, routing, switching, VPN, firewalls, IPS, web filtering, sandboxing, SD-WAN and cloud security, plus DNS, HTTP/HTTPS, TCP/IP, RADIUS, PKI, IKE, certificates, IPsec, SSH and SSL. The engineer works with support and engineering to resolve customer issues and provides customer sales training.
Applicants need 4–7 years in technical or pre-sales support as a sales or systems engineer, 4–6 years administering LAN/WAN/Internet services, encryption and authentication experience, strong presentation and training skills, and a bachelor’s degree or equivalent experience.
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