Technical Writer

This Technical Writer role sits within the platform team building KabuK Exchange, a travel distribution infrastructure platform. The platform connects hotels, travel agencies, OTAs, channel managers, wholesalers, and internal products through services covering distribution, pricing, reservations, billing, payments, partner operations, and onboarding.

The work centers on creating and maintaining API references, integration guides, authentication and authorization flows, endpoint examples, webhooks, troubleshooting material, admin and partner guides, release notes, operational playbooks, glossaries, and help content. The writer will work with Product, Engineering, QA, DevOps, Solutions, Partner Success, Support, and Finance Operations to document platform behavior, workflows, service ownership, and operational processes. Named areas include the API Gateway, Booking Engine, Reservation Service, Pricing Service, Inventory and Supply Management, Billing and Payments, and Partner Extranet.

The role suits someone who can understand technical systems deeply enough to document them accurately and explain them clearly to technical and non-technical audiences. It also requires detailed stakeholder questioning, attention to accuracy, and the ability to identify and close documentation gaps. No formal degree, certification, or minimum experience threshold is specified.