Plan and create graphic-design-led communications for Canon products, services, corporate activities and sustainability projects. Collaborate with partners to make messages clear.
About this role
The usability designer improves the operation and ease of use of Canon software and hardware by understanding users and usage conditions, evaluating usability, identifying issues, and proposing improvements. Depending on the project, the role may participate from the planning stage and works with designers and development teams.
Responsibilities include conducting usability tests with screen prototypes and hardware prototypes; considering screen layouts and interaction flows suited to software use scenarios; examining hardware configurations for comfortable operation based on human physical characteristics; extracting usability issues and defining requirements through analysis of users, environments, and workflows; and applying tools such as eye tracking and MREAL to usability design.
The work covers a broad product and service portfolio, including cameras, printers, medical equipment, semiconductor manufacturing equipment, smartphone applications for using captured images, PC applications for high-volume printing, and web services. Examples of the domain include considering both patient comfort and the physical burden on medical technicians when designing medical equipment.
Applicants must have at least three years of practical experience in product or service planning or development. Experience in both software and hardware is not required; experience in either area is acceptable. The posting seeks people interested in delivering products or services, able to identify users’ essential problems and develop solutions, and skilled at deriving ideas and communicating them through logical writing or visual expression. Education in human factors or cognitive psychology, and practical experience planning, conducting, analyzing, and reporting usability tests, are welcomed.
This is a full-time regular employee position at the headquarters in Ota-ku, Tokyo. Standard working hours are 8:30–17:00, although some sites use 8:00–16:30. The annual holiday total is 125 days, with weekends generally off, public holidays, year-end and New Year holidays, a May holiday period, and summer leave. Benefits include transportation and overtime allowances, social insurance, retirement benefits, a corporate pension, savings programs, an employee stock ownership plan, training, and welfare and sports facilities. Salary is JPY 5.3–7.7 million per year, with bonuses paid twice annually.
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