Provides technical support for autonomous-driving products, investigates issues across vehicles, sensors, and software, escalates findings, maintains technical documentation, and delivers customer training.
About this role
The Field Application Engineer for Web.Auto provides technical support for customers adopting TIER IV’s cloud-native DevOps environment for developing and operating autonomous-driving software. Working with business development and product development, the role supports customer adoption of autonomous-driving system and service development. The platform is offered alongside Pilot.Auto, TIER IV’s validated autonomous-driving software and reference design. Before and after adoption, responsibilities include explaining products, answering technical questions, supporting implementation, and providing sample code as part of technical pre-sales and post-sales. The required technical areas are Linux, Python, C++, GitHub, REST APIs, databases, and cloud. Applicants need either at least three years of software development experience and six months of customer-facing experience, or at least three years of customer-facing project experience with software products.
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