Product Analyst / Associate Product Manager - Payments / Integrations

This role joins the Platform team as a Product Analyst / Associate Product Manager focused on API integrations, payment flows, and billing and invoicing services for a B2B travel platform. The position combines data analysis with product ownership and begins as an individual contributor, with increasing ownership of specific product areas over time.

Day-to-day work includes analyzing supplier API performance across availability, pricing, and content; identifying inconsistencies between sources; helping define normalization logic; and working with Engineering on reliability, latency, error handling, and a unified data model. The role also helps define and optimize payment success and failure handling, retries, edge cases, billing cycles, credit lines, limits, and risk controls. Analysis covers payment success rates, failure patterns, invoice accuracy, discrepancies against supplier data, refunds, chargebacks, and reconciliation gaps. Collaboration with Finance ensures that product logic aligns with accounting requirements.

Product ownership responsibilities include translating business and financial requirements into product requirements, defining metrics, success criteria, and edge cases, assessing system behavior and data flows with Engineering, considering implementation tradeoffs, and contributing to roadmap planning and prioritization. The role also defines and tracks KPIs, builds dashboards and monitoring for system and business performance, turns data into decisions and product improvements, and supports A/B testing, pricing experiments, and flow optimization.

The position works with Product Managers, Engineers, Finance and Accounting, and Business and Operations teams. In the first three to six months, expected outcomes include understanding API integrations and data flows, learning the payment and billing architecture, defining and tracking key metrics for at least one core area, helping resolve data inconsistencies or system gaps, and contributing clear, data-backed insights to product decisions.

The scope may expand into new platform services, product initiatives, process and system design improvements, and cross-functional strategic projects. The role emphasizes the ability to work with complex systems and data rather than specific titles or years of experience. No specific education requirement, programming language, or software tool is stated. The wider product context includes travel distribution, supplier integrations, pricing optimization, booking infrastructure, and a B2B2B SaaS platform. The role is remote/hybrid for candidates currently residing in Japan, with Osaka and Fukuoka highly preferred and Tokyo preferred.