Lead AI and LLM solution delivery for client organizations, from identifying operational challenges and shaping requirements through PoC development, implementation, deployment, and ongoing improvement.
About this role
This role leads the information systems function for JDSC and its group companies within the PIT team. It combines hands-on internal IT operations with team leadership, including work allocation, member development and evaluation, prioritization of daily requests, response-quality control, and escalation handling.
Work covers help desk, PC provisioning, device management, IT service-desk operations, SaaS administration, access management, first-line reviews of new SaaS and software, vendor and budget management, and coordination with other departments and group companies. The named environment includes Windows and Mac devices, Google Workspace, Microsoft 365, Slack, and Netskope; the role also handles device shipping and recovery logistics and vendor contract negotiations.
Applicants need strong practical information-systems skills and team-management skills. The supplied posting specifies no additional candidate qualifications.
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