Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
The Infrastructure Engineer will build and operate servers supporting the company’s store DX services. Responsibilities include defining requirements, designing infrastructure and placement, procuring and installing server equipment, configuring operating systems and middleware, and designing and building cloud environments such as AWS. The role also includes reviewing current operating methods and proposing improvements based on operational expertise.
The position supports IT infrastructure construction and operations for store DX services intended to strengthen connections between stores and customers. The work involves both on-premises and cloud environments and may include planning and proposals for internal operational improvements in addition to standard systems engineering duties. The posting states that the role may develop toward management positions such as主任 or課長 after the third year, or from the time of joining depending on the candidate’s aspirations.
Required experience includes server design and construction using Linux, Windows, and vCenter, as well as design and construction of cloud environments using AWS. Network design and construction and project management experience are welcome qualifications. The stated personal qualities are willingness to learn and the ability to manage one’s own work.
The department has five members. Design and construction work is handled by the team to share skills and deliver results, with open communication and individual initiative encouraged.
This is a full-time permanent position in Shibuya, Tokyo. Remote work is available, subject to consultation during the selection process. Working hours are 9:30 to 18:00 under a flextime system without core hours, with a standard working time of 7 hours 30 minutes per day and a 60-minute break. Annual holidays exceed 125 days, with weekends and public holidays off. The annual salary is JPY 5,000,000 to JPY 7,500,000; one fourteenth of the annual salary is paid monthly, with additional payments in June and December. The monthly amount includes deemed compensation for 25 hours of work. Benefits include social insurance, a stock ownership program, defined-contribution pension, qualification incentives, transportation expenses, a remote-worker allowance, group insurance, health examinations, and service discounts.
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