Leads customer implementations of LLM and generative-AI systems from architecture through production, building full-stack solutions and improving model quality.
About this role
This engineering role sits within the Communication Service Development organization and focuses on SoftBank’s voice, email and messaging platforms. The scope covers voice communications, email, SMS and RCS infrastructure, including systems used at large subscriber scale and modernization of legacy switching, voice and mail platforms.
The engineer plans, designs, develops and operates these platforms. Work includes evaluating and designing connections with cloud PBX and SaaS providers, using cloud and container technologies, designing systems with product software, distributed databases and distributed object storage, and developing or verifying OSS-based CI/CD, automation and monitoring functions. Operational monitoring and coordination with industry communities and other operators are also included.
Applicants must have practical experience building or operating either voice applications or switching systems, such as carrier-grade or enterprise PBX systems, or email and messaging systems involving SMTP, IMAP, SMS or RCS.
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