Commune is a Japanese software company that helps businesses build and manage relationships with customers and employees. Its product suite includes the Commune community platform, the Commune for Work internal app, Commune Engage for LINE-based engagement, Commune Voice for AI analysis of customer feedback, Commune Navigator for presenting user-generated content, and the Commune CRM customer-data platform.
Customers use these tools to operate communities, consolidate interactions and behavioral data, analyze feedback, share organizational knowledge and support loyalty initiatives. Commune combines software with strategy, implementation and ongoing operational support, charging an initial setup fee and recurring monthly fees based on the selected functions and services.
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