Micoworks

Marketing Technology · Customer Engagement Software

Micoworks is a business-software company whose products help brands manage customer communication. Its core platform, MicoCloud, extends LINE Official Accounts with customer-data collection, audience segmentation and personalized messaging, backed by consulting and operational support. The company earns revenue from monthly service fees paid by business users.

Its portfolio also includes BizClo for one-to-one sales and customer-support conversations, the Micomi LINE Mini App membership card and MicoVoice for AI-powered outbound calls. MicoAI adds AI segmentation to optimize campaigns in MicoCloud.