Zoom
Cloud Communications · Collaboration Software · Contact Center · San Jose, California
Zoom Communications provides an AI-first work platform for workplace collaboration and customer engagement. Zoom Workplace brings together Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom Docs, Zoom Whiteboard, Zoom Mail and Calendar, with Zoom AI Companion across the products. Zoom Business Services adds contact-center software, a virtual agent, events and revenue-intelligence tools.
Zoom derives its revenue primarily from subscription agreements; professional services and online event hosting were immaterial in fiscal 2026. It sells through direct sales, resellers, partners and a self-service online channel, and users of its free plan are encouraged to upgrade to paid plans. APIs, SDKs and the Zoom App Marketplace let developers build integrations.
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