Supports semiconductor customers by identifying production and quality issues, proposing inspection-system solutions, demonstrating visual and X-ray equipment, and assisting with global installation and service.
About this role
This customer success role sits in the Customer Success team of the Community Development Promotion Office, part of the Independence Support Business in Omron’s Data Solutions Business Headquarters. The team supports municipalities and community comprehensive support centers through Harekuru With, a care-prevention care-management system, alongside accompanying support, data analysis and specialist support services. The work connects public policy with field implementation.
Responsibilities include shaping policy road maps, supporting implementation, planning training, coordinating analysis and specialist teams, and leading meetings that show before-and-after outcomes. It also coordinates adoption of up to four services. Required experience is three or more years in corporate or government sales or customer success, plus at least one year of customer discussions and project promotion, stakeholder alignment, and demonstrable results. Candidates must set issues, manage project plans, progress and risks, explain complex matters clearly, and lead 30–120-minute presentations or discussions. Microsoft 365 and communication tools are named work tools.
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