Develop robot-solution sales proposals for manufacturing customers, define requirements and estimates, explain content, resolve risks, and support stable operation after implementation.
About this role
This field application engineer supports existing and new business opportunities with major semiconductor-industry customers. The role identifies customer needs and quality issues at production sites, proposes solutions, and supports the sale, introduction, and servicing of inspection equipment, systems, and related services.
Activities before an opportunity is won include technical support, equipment and system demonstrations, and on-site evaluations using actual machines. After a project is concluded, the role supports system installation, operation, issue resolution, and activities intended to maximize the value of the solution. It also provides technical support connecting customers’ global production headquarters and satellite sites. Business travel, including overseas travel, may be required.
Required experience includes at least three years in technical sales, engineering, maintenance, or production involving manufacturing equipment, particularly in manufacturing or the semiconductor industry. Applicants must also have experience handling business opportunities and customer sites for new or existing cases, using practical field experience and knowledge. Basic knowledge of PCs, peripherals, and networks, along with the ability to prepare customer reports and other business documents on a PC, is required.
Preferred knowledge or experience includes optics, X-ray systems, mechanical drives, electrical systems, software, databases, networks, and quality engineering. Experience related to semiconductor manufacturing processes, such as work at an equipment manufacturer, a production site, or in production engineering, is also welcomed. Experience operating production equipment and English-language ability are additional preferred qualifications.
The products are visual and X-ray inspection systems used in manufacturing processes and product-quality improvement. The business serves manufacturers of high-quality automotive components and products related to 5G and generative-AI infrastructure, as well as Tier 2 suppliers. The inspection systems business has more than 30 years of experience in solder appearance inspection for board assembly and is expanding its X-ray inspection products.
The position belongs to the Global Engineering Center of the Inspection Systems Division, Engineering Section 1, a team of approximately 20 engineers with a broad range of ages. The center acts as a global headquarters for customer support and services, assists sales activities, and supports operational services intended to improve customer quality, cost, and delivery. From Japan, the team sells, delivers, and maintains inspection equipment and related software for customers in Japan and overseas, while supporting global sales bases remotely and on site.
The work locations are the Kusatsu site in Shiga Prefecture and the Tokyo site in Shinagawa.
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