Build Smaregi’s customer-success strategy, manage the team, and improve retention and account expansion across store-focused software and payment services.
About this role
The customer-support role handles enquiries from users of the Smaregi EC product series. Assistance is mainly by telephone and email, helping customers resolve problems with the services.
Applicants need supervisor experience in a call centre serving SaaS, software or e-commerce sites.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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