Lead technical strategy across Smaregi products, design shared foundations, establish quality standards and resolve engineering bottlenecks with teams.
Smaregi provides cloud services for stores, centered on its point-of-sale system. Smaregi POS combines cash-register functions with real-time sales analysis and inventory management, linking store transactions with a hosted data platform.
Other services include PAYGATE payments, TimeCard for store workforce administration and Smaregi EC for marketplace management. Connections with payment services, RFID devices and other peripherals extend the POS system to the equipment and processes used in physical stores.
- Salary range
- ¥3.5M – ¥20M
- Median
- ¥5M – ¥8M
- Most requested
- AWS 5
- Git 5
- JavaScript 4
- Docker 3
- Java 3
- PHP 3
- Japanese posting, level unstated 27
- Common areas
- Sales 8
- Operations 5
- Finance & accounting 4
- Backend engineering 3
Measured from the 27 listings Ranked has live for Smaregi. Japanese level, visa signal and skills are AI-graded from each posting and can be wrong — confirm against the employer's original posting before applying.
27
open positions at Smaregi
Shape Smaregi’s POS and payments product portfolio, turn customer needs into development-ready plans and establish a consistent product-planning process.
Build new revenue models from Smaregi’s customer base, data and channels, plan business expansion and lead projects with profit-and-loss responsibility.
Build Smaregi’s customer-success strategy, manage the team, and improve retention and account expansion across store-focused software and payment services.
Secure and operate the infrastructure for Smaregi’s cloud POS service, managing reliability improvements, PCI DSS operations, monitoring and incident response.
Operate and secure Smaregi’s service infrastructure, including cloud systems, data center work, performance monitoring and incident response.
Develop PAYGATE merchant-screening standards and workflows, operate and improve checks, and refine processes towards systematisation and automation.
Lead customer-support operations for Smaregi products, improve response quality and self-service content, and develop processes for retention and support teams.
Resolve technical challenges across Smaregi products, shape technology direction, assess new approaches, and support product teams and launches.
Plan and deliver Smaregi’s investor, media and brand communications, organising internal information and coordinating messages with executives and business teams.
Sell customised PAYGATE solutions beyond standard packages, defining customer requirements and coordinating proposals, partners, implementation and account follow-up.
Develop Android applications for Smaregi’s payment service, improve client-side features, and incorporate user feedback into requirements and fixes.
Develop Smaregi’s own products, adding features and integrations, building APIs and improving architecture and automated delivery as usage grows.
Operate PAYGATE merchant settlement, report payment-fee revenue to finance and improve workflows and systems for accurate sales transfers and new payment methods.
Improve Smaregi support quality, lead operator development and self-service content, and use customer-response KPIs to strengthen service and retention.
Grow existing Smaregi accounts through customer-data analysis and solution proposals, combining payments, time management and apps to improve retention and expansion.
Propose POS-led operational improvements and system integration to companies with 30–100 stores, developing opportunities or leading proposals through closing.
Sell Smaregi EC products through consultative meetings, uncover customer workflows, close proposals and feed operational needs back to product developers.
Take POS sales meetings through closing and implementation, cross-sell related services and develop towards a team-lead role sharing knowledge and coaching colleagues.
Qualify marketing leads for field sales, manage pipeline quality and volume, and develop towards coaching colleagues and improving team sales processes.
Investigate suspected card misuse at PAYGATE merchants, request transaction records and coordinate reports with merchants, internal teams and card companies.
Manage an outsourced tax-refund support desk, resolve escalations, monitor service KPIs and improve workflows for enquiries from visitors to Japan.
Build partner relationships and support their Smaregi sales through product sessions, joint meetings, sales materials and assistance converting opportunities into orders.
Help contracted Smaregi EC users implement the service and increase its use, supporting customers through their adoption of the product series.
Answer Smaregi Time Card users’ enquiries by phone, email and chat, helping resolve service issues; workplace computer or tablet experience is required.
Handle phone and email enquiries from Smaregi EC users, helping resolve service problems; relevant SaaS, software or e-commerce call-centre SV experience is required.
Answer telephone enquiries from Smaregi POS and Time Card users, helping customers resolve service problems through the company’s support function.