Lead field application engineers deploying autonomous-driving and remote-operation systems, improving site processes and tools while handling complex tests, troubleshooting, and stakeholder coordination.
About this role
This service engineer role supports the deployment and operation of remote-operated construction machinery within the remote construction equipment business. It connects field sites with internal teams and takes responsibility for bringing equipment into operation and supporting stable use after launch.
Work includes installing equipment at sites, commissioning it, checking operation and conducting trial runs; explaining operation to customers and dealers; delivering training and follow-up; handling first-line troubleshooting; procuring parts and equipment; managing delivery and shipment schedules, loaned assets and inventory; and coordinating progress with development, sales, procurement and accounting. The role requires native-level Japanese, at least five years of field experience as a service or field engineer, practical experience in procurement, shipping, delivery deadlines or asset management, and experience coordinating and negotiating across departments and with business partners.
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