Design and develop robots and structures for automated warehouses, focusing on performance requirements and collaboration with external designers and suppliers.
About this role
The Field Engineer supports robotics deployments at customer warehouses from setup through ongoing improvement, coordinating customers, engineering, customer success, help desk staff, and contractors. The role combines site work with diagnosis when automation behaves unexpectedly.
Before launch, the engineer prepares servers, tests robot mobility and requirements, finds gaps, and applies corrections. At go-live, the engineer isolates faults with the engineering team. Later work covers incident response, testing configuration and version changes, warehouse-specific tuning, manuals and operating improvements, feature requests, and outsourced-work quality.
Candidates need JLPT N2-level Japanese or higher and must travel domestically. They also need hardware or software troubleshooting experience in logistics, manufacturing, material handling, automation, or DX/ICT, plus software systems engineering experience such as development, hardware or system testing, or quality assurance.
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