Delivers technical training for datacenter technicians using labs, simulations and instructor-led materials, while assessing learning needs, tracking outcomes and updating course content.
About this role
This role sits within AWS Infrastructure Services and supports Data Center External Operations teams responsible for mission-critical facility infrastructure. It delivers technical training for new hires and trainees across electrical distribution, mechanical systems, UPS, HVAC, generators, cooling equipment, BMS, and fire suppression.
The specialist designs instructor-led sessions, coordinates classrooms and labs, conducts hands-on exercises on switchgear, generators, cooling systems, and BMS, observes certifications, tracks trainee progress, and maintains records. The role also owns lab equipment, develops SOPs and emergency scenarios, supports new-lab commissioning, and improves materials and delivery with subject-matter experts and trainee feedback.
Requirements include a high-school diploma or equivalent; trainer experience with classroom management; and three years supporting, training, and mentoring less-experienced maintenance technicians in a team-lead capacity. Applicants also need at least three years each in predictive/preventative maintenance, demonstrating safety standards and material-handling equipment troubleshooting, plus at least one year using Microsoft Office. Business Japanese and English, flexibility for weekend/night/holiday schedules and regular travel across the NRT and KIX clusters are required.
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