Lead AI solution business development for enterprise clients, from identifying business needs and designing practical services to proposals, UX planning, and project delivery with engineers. Apply generative AI, NLP, and optimization technologies to new services and operational reform.
About this role
This project manager sits in the AI SaaS business, which develops products that use AI for customer and employee touchpoints, including contact-center operations and AI help-desk use cases. The role focuses on large-scale implementation projects and connects client needs with PKSHA’s SaaS products while working across software engineering, algorithm engineering, product management, sales, and business development.
The work covers proposal support based on customer RFPs, project planning, progress and risk control, business and system requirements, and coordination from design through testing, migration planning, and release. The posting refers to infrastructure and architecture involving servers, networks, databases, online systems, and batch systems. Applicants must have enterprise system development or package implementation experience at an SIer or IT consulting firm, have led projects from requirements definition to release as a PM, PMO, or project leader, and have negotiated with clients and system integrators while organizing requirements and system specifications.
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