transcosmos

Customer Experience & BPO · Tokyo, Japan

Transcosmos operates contact centers, e-commerce and digital marketing services, and outsources back-office, IT and engineering processes for companies. Customer-contact services include telephone, email, social-media and chat support, with inbound and outbound operations. It designs and runs centers and supports associated back-office processes, including home-based contact-center operations.

E-commerce services cover site creation and operations, fulfillment, customer care, promotion and analysis. BPO spans accounting, procurement, sales administration and logistics processes, with IT outsourcing and engineering services for design and production workflows.

Remote or hybrid
4%
Most requested
  • AWS 1
  • Azure 1
  • Japanese posting, level unstated 27
Common areas
  • Project management 14
  • Finance & accounting 6
  • Security 6
  • Business development 5

Measured from the 27 listings Ranked has live for transcosmos. Japanese level, visa signal and skills are AI-graded from each posting and can be wrong — confirm against the employer's original posting before applying.

27

Full-time

Japanese?

Accounting

Bonus

Process subsidiary vouchers and closing, progress into tax returns and internal controls and improve digital workflows. Accounting experience and bookkeeping skills required.

Full-time

EN preferred

Japanese?

Management

Project Mgr

E-commerce

Lead e-commerce project support, build client operating teams and run sales-improvement cycles through SEO, ads and social channels, then share results and test new approaches.

Full-time

Japanese?

Accounting

Bonus

Review subsidiary accounting and tax returns, guide staff, address internal controls and identify risks. Three years’ accounting and bookkeeping certification required.

Full-time

EN required

Japanese?

Management

HR

Manage international assignments and HR policies, advise overseas group companies and improve governance. HR ownership and team-management experience are required.

Full-time

EN required

Japanese?

Project Mgr

Finance

Legal

Support investment deals through legal due diligence, contract drafting and negotiation, transaction execution and portfolio monitoring with internal teams and lawyers.

Full-time

Japanese?

Accounting

Bonus

Handle subsidiary vouchers and monthly and annual closing, expand into tax returns and internal controls, and improve digital processes. Three years’ accounting required.

Full-time

EN preferred

Japanese?

HR

Recruiting

Bonus

Recruit for corporate departments from needs assessment and sourcing through interviews and onboarding, develop channels and programmes and analyse hiring data.

Full-time

EN required

Japanese?

Management

HR

Manage international assignments and group HR governance, improve policies and processes and advise overseas subsidiaries. HR ownership and team management are required.

Full-time

EN preferred

Residents only

Japanese?

Support the chairperson’s schedules, travel arrangements, meetings, correspondence, expenses and visitors. Three years of executive-secretary experience required.

Full-time

Japanese?

Accounting

Finance

Compliance

Review subsidiary accounts and tax returns, guide accounting staff, and identify control risks, after initially managing the books for assigned entities.

Full-time

EN preferred

Japanese?

Management

Project Mgr

E-commerce

Support client e-commerce launches and sales growth, using SEO, advertising and social channels; coordinate operating teams and share project lessons across the business.

Full-time

EN required

Japanese?

Remote

Project Mgr

Legal

Support domestic and cross-border investment projects through legal due diligence, contract review and negotiation, execution, and portfolio monitoring.

Full-time

EN required

Japanese?

Support Eng

Support internal single sign-on and AI applications through user enquiries, accounts, releases and ISMS work. Operations and development experience are required.

Full-time

Japanese?

Cloud

Network

Security

Project Mgr

Handle incident investigation and recovery, vulnerability checks, attack-surface management, logs and security training across the company and its group businesses.

Full-time

Japanese?

Management

Security

Project Mgr

Cybersec

Coordinate group security policies, standards and controls, develop employee training and run trials, rollouts, risk assessments and internal audits with business teams.

Full-time

Japanese?

Cloud

Security

Project Mgr

Cybersec

Design and trial security infrastructure and tools, define operating rules, support company-wide deployment and evaluate quality, with incident-project support.

Full-time

Japanese?

Cloud

Network

Security

Project Mgr

Investigate security incidents, assess attack surfaces and vulnerabilities, manage IT assets and analyse logs while supporting group-wide education and remediation.

Full-time

Japanese?

Cloud

Security

Project Mgr

Cybersec

Evaluate security technologies, design and trial infrastructure and tools, establish operating rules and support group-wide rollout, quality checks and incident projects.

Full-time

Japanese?

Security

Project Mgr

Cybersec

Develop group-wide security rules, controls and training, trial protective measures and lead rollouts, risk assessments and audits across business departments.

Full-time

EN required

Japanese?

Cloud

Support Eng

AWS

Operate internal single sign-on and generative-AI applications, manage accounts and user enquiries, maintain releases and support information-security activities.