Develop and operate mobile client SDKs for KARTE for App, supporting iOS, Android, Flutter, and React Native. Improve device compatibility, testing, CI/CD, and high-volume tracking.
About this role
The Data & Insight Analyst partners with consultants on client CX and EX improvement projects, organizing business questions and drawing insights from customer and employee data. The work combines KARTE behavioral data with EmotionTech CX/EX survey data, including employee surveys, to identify experience issues and inform improvements. Context Lake, the group’s data-AI platform, is also part of the analytical environment. The analyst frames client questions with consultants, plans analysis, and combines survey, behavior, and inquiry data. Methods include statistical, multivariate, and free-text analysis, selected to fit each question. Findings are presented to support decisions and linked to measures with implementation teams. The role also improves AI-assisted analysis workflows and checks output quality for reproducibility. Tools named include Excel, Python, PowerPoint, and Claude. Applicants must have experience coding to aggregate or transform data, using numerical data to test hypotheses, and advancing projects while communicating with external stakeholders such as clients, research firms, or vendors. The programming language used for data processing is not restricted.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Similar jobs
Develops PLAID’s KARTE platform and its underlying systems, including real-time user-data analysis, a distributed OLAP database, and LLM-assisted generation of frontend components and SQL.
Build and operate a data platform for large-scale customer behavior data, covering real-time analytics, cloud infrastructure, query systems, data pipelines, security, and CI/CD.
Design and operate Oracle databases, manage backups and recovery, tune performance, apply upgrades and maintain resilient infrastructure for retail and fintech systems.
Design, implement, and optimize system modules for an in-house game engine, build asset pipelines, and develop authoring tools. Requires C++ game development and C# tool development experience.
Lead architecture, design, development, and delivery for large-scale retail systems, guiding customers on cloud and modernization while optimizing business and technical architecture.