Work directly with business stakeholders to translate between data and business needs, analyze results, and communicate findings to senior leadership in the Tokyo-based Japan Central Ops role.
About this role
The Deployment Support Engineer I role provides technical support for corporate client, server, and network services. Responsibilities include troubleshooting in multi-user, high-availability environments; PC repair, troubleshooting, deployment, and liquidation; and supporting and maintaining corporate network environments.
Required experience includes at least one year with Windows Server technologies such as Active Directory, DFS, Print Services, and SCCM. The role also requires two or more years of troubleshooting in a multi-user high-availability environment, PC repair and deployment experience, IT client, server, and network service delivery experience, networking experience, corporate operating-system support, and corporate network support.
Networking knowledge should include DNS, DHCP, SSL, the OSI Model, and TCP/IP. Supported operating systems may include Windows, Mac, and Linux. A bachelor's degree is required.
The position is located in Tokyo. Candidates must speak, write, and read Japanese fluently at a business level or above, identified in the posting as N3+.
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