Leads an Applied AI Architect team supporting strategic customers in Japan, guiding AI initiatives from exploration to production and overseeing technical strategy, deployment, and team development.
About this role
This is a management role in the Forward Deployed Engineering team, which works between customer delivery and core platform development. The team turns research breakthroughs into production systems and supports deployments involving frontier models. The manager is responsible for building a field engineering organization that can deliver reliably while feeding practical information back to Product and Research.
The role leads customer deployments from end to end, owns technical quality and delivery outcomes, and develops tools, playbooks, and roadmap input from field experience. It also involves identifying issues in product behavior, customer environments, and delivery practices, then setting priorities and making decisions under pressure. The manager provides direct feedback, defines how field teams are staffed and supported, and writes and reviews production-grade code across frontend and backend systems.
Applicants must bring at least eight years of engineering or technical delivery experience, including at least two years managing high-performing Forward Deployed Engineers or other customer-facing engineers. The posting also requires experience leading high-pressure technical projects from prototype through production and the ability to work across frontend and backend codebases.
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