Establish quality systems for a humanoid robot, covering inspections, safety and regulatory checks, reliability testing, defect analysis, corrective actions, and traceability.
About this role
This Forward Deployed Engineer sits between Omakase.ai’s humanoid robots and the engineering teams responsible for D1, Zen, and Omakase OS. The role brings robots into hospitals, hotels, and retail environments, observes how they perform in real operations, and feeds concrete findings back into product development.
The work combines route and waypoint setup, navigation and task troubleshooting, log-based fault isolation, staff procedures, operational data collection, and field acceptance testing. The engineer turns incidents into actionable defect reports and product requirements, while helping maintain deployment documentation and teleoperation or egocentric data-collection quality. Required experience includes hands-on deployment or operation of robots, IoT, or automation systems; customer-facing communication; practical on-site problem solving; and enough technical ability to inspect logs and perform first-level troubleshooting with Linux, networks, and simple scripts.
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