Provide senior technical support for Red Hat Enterprise Linux in hybrid-cloud environments, resolve complex customer issues, share knowledge, and coordinate with developers and QE to improve the product.
About this role
This senior consulting role sits in Red Hat Consulting and focuses on enterprise application modernization. It helps enterprise customers assess legacy systems, define architecture and technology strategies, and advance cloud migration and system optimization. Working with Red Hat products and regional and global teams, the consultant guides projects from initiation through implementation and keeps solutions aligned with the overall architecture.
The work covers customer issue analysis, solution proposals, architectural design support, technical leadership, and coordination with product engineering, business development, consulting, support, and sales. Named technologies include APIs, web services, microservices, container technology, Apache Camel, Kafka, and version-control software. Requirements include 8+ years with enterprise customers across development and deployment projects; senior post-sales or partner-facing consulting experience; and experience with mission-critical applications, enterprise integration, and at least one version-control tool. Stakeholder relationship-building and strong communication are also required.
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