Technical Account Manager

The Plant

E-commerce

Account Mgr

About this role

This Technical Account Manager role sits within the Account/Biz Dev function of a professional services firm delivering enterprise B2C e-commerce engagements. The position connects client leadership with multidisciplinary delivery teams and takes ownership of the engagement from business intent through execution.

The role manages client relationships, commercial scope, project planning, staffing, budgets, risk, quality, and stakeholder alignment. It leads requirements gathering and turns business needs into actionable specifications, while applying enough technical judgment to evaluate and defend trade-offs with architects and senior engineers. The technical context includes APIs, integrations, data flows, release processes, and connected e-commerce systems.

Applicants need a computer science or engineering foundation, or proven hands-on technical experience, together with a practical understanding of how systems and e-commerce platforms work together. The posting also requires experience managing complex client relationships and delivery outcomes, plus the ability to lead technical discussions with delivery teams.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.