Contribute to building scalable backend systems and participate in service operation activities to ensure reliable and high-performing distributed services.
About this role
This internal IT support role works with Appier’s IT team to support employees using SaaS products, managed devices, and a corporate network environment. It is an operational help desk position focused on workplace IT needs and coordination with the IT team, rather than software product development.
The work includes confirming requirements and reporting incidents to ISPs, network-equipment vendors, and systems integrators; preparing new-hire PCs through software installation, configuration, initialization, and reset; managing information assets; setting up conference systems and meeting devices for internal events; answering employee PC questions; troubleshooting IT equipment; and supporting broader IT help desk tasks.
The stated baseline qualification is basic knowledge of IT operations. The supplied description does not state a certification or minimum experience threshold.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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