Leads end-to-end customer deployments, builds and manages a field engineering organization, develops delivery tools and playbooks, and reviews production code across frontend and backend systems.
About this role
This role leads the Applied AI Architect team supporting strategic customers across Japan. The team connects technical strategy, customer partnership, and deployment expertise, working with Sales, Product, Engineering, Research, Security, and delivery specialists to move AI initiatives from exploration to production. Its scope covers ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions.
The manager sets the team’s operating model, prioritizes customer portfolios, allocates technical resources, and oversees technical account plans, adoption priorities, production readiness, risks, and measurable customer impact. The role also guides work across models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment, while serving as an executive technical sponsor for critical engagements.
The posting explicitly calls for hiring, coaching, and developing a high-performing team, partnering with Sales leadership and Account Directors, and coordinating specialists across deployment, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, and partners. No separate candidate qualification list is included in the supplied text.
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