Design and implement machine-learning algorithms using tabular, natural-language, and image data, then work with consultants and software engineers to turn client solutions into usable software.
About this role
Within PKSHA Technology’s AI SaaS business, this engineer builds shared components and an agent-management platform for the AI BPO team. The team redesigns back-office work, implements AI agents, and operates processes; the role turns recurring project solutions into reusable product capabilities with R&D and product teams. Work includes reusable components for repeated processing, integrations, and exceptions; agent permissions, audit logs, execution monitoring, and evaluation of output quality, human intervention, and processing time; and shared authentication and connections to external SaaS and customer systems. The engineer also helps shape a workflow and logging platform and develops web and backend software using Python and TypeScript. Applicants need at least three years of backend development for web applications or business systems using Python, TypeScript, Java, or Go; cloud system design and operation on AWS, Google Cloud, or Azure; experience designing shared infrastructure or libraries; and experience taking implemented software through testing, release, and operation. Coordinating with stakeholders to balance scope, schedule, and quality is also required. LLM experience is not required.
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