Design and implement machine-learning algorithms using tabular, natural-language, and image data, then work with consultants and software engineers to turn client solutions into usable software.
About this role
This presales and sales engineering role sits in the AI SaaS business and supports one product between sales, prospective customers, and technical teams. The products use AI for customer and employee contact areas, including contact centers and enterprise knowledge management.
It joins sales meetings, including cross-sell proposals, and supports demos, implementation schedules, and estimates. It defines implementation requirements and API connections with external services, handles product and technical questions, maintains sales materials for sales staff and partners, and contributes to sales strategy. Technical areas named include web services, APIs, networking, security, authentication, databases, and SQL.
Applicants need at least two years in either presales or technical sales in IT services, or system requirements definition and customer proposals at an IT consulting company or similar organization. Basic web, network, security, and database knowledge and presentation-material skills are required.
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