Provide senior technical support for Red Hat Enterprise Linux in hybrid-cloud environments, resolve complex customer issues, share knowledge, and coordinate with developers and QE to improve the product.
About this role
This Account Solution Architect role is part of Red Hat’s solution architect team serving financial-services customers such as banks, securities firms, and insurers. It combines enterprise architecture and presales advisory work, helping executives and IT leaders define future architectures while modernizing mission-critical environments with containers, cloud-native approaches, and enterprise AI.
The architect leads discovery sessions and workshops, develops account plans and IT roadmaps with sales, links business needs to solution designs, and validates proposals through PoCs and demos. The named portfolio includes RHEL, OpenShift, Ansible, middleware, and AI. The role also addresses governance and security for AI platforms and coordinates with product, global, and partner specialists.
Applicants need at least five years of experience proposing, consulting on, designing, or building systems for enterprise customers. Required knowledge spans virtualization, cloud, containers, storage, RDBMS, middleware, ERP, data integration/API, high availability, and AI, plus relationship-building with senior customer stakeholders and the ability to translate complex technology into business value.
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