Manage IT risk and security operations, including risk assessment, incident management, and policy development.
About this role
Within Rakuten Life’s IT organization, this senior PMO role sits in the Program and Quality Management Group of the System Planning Department. It strengthens project governance and management consistency across IT, combining cross-project oversight with practical support for project teams. The role reviews project lifecycles and development processes, designs or revises project gates and approval and decision-making flows, and improves management templates, deliverables, and completion checks. It monitors IT work progress, reviews reports from IT project managers, follows up on signs of delay or other issues, and tracks investment budgets against actuals. It also supports the rollout of revised rules and uses feedback from project teams to improve processes and PMO operations. Applicants must have led IT development projects, improved or established project-management or governance processes and rules, and driven issue resolution or agreement-building by engaging relevant stakeholders.
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