Design customer solutions through API and data integration, AI and third-party connections, and alignment with product and development teams. Full remote work is available.
About this role
This software engineering role works on AI capabilities for MiiTel, RevComm’s voice-analysis platform for conversations from phone calls, web meetings, and in-person sales discussions. The focus is on turning accumulated business communication data into features that directly support users, including Copilot and real-time talk assistance.
The engineer designs, implements, and operates AI features and microservices using LLMs, Agentic Loops, external data, and real-time processing. The environment includes Python, TypeScript, Django, FastAPI, React, PostgreSQL, DynamoDB, AWS, Terraform, Docker, and related services. Work also covers data pipelines, AI agents, distributed systems, and integrations with other MiiTel services, Salesforce, and web search results.
Applicants must have at least three years of experience developing distributed systems on cloud platforms, especially AWS; deep practical knowledge of a development language; experience selecting technologies and designing system architectures; experience with IaC such as Terraform; and experience with performance tuning and troubleshooting.
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