Internal DX Project Manager

The project manager will support a large, company-wide DX program to rebuild and integrate systems supporting core operations, CRM/SFA, customer management, and data utilization. The program is a seven-year initiative and is currently accelerating requirements definition, design, and development toward a major release planned for 2027.

Responsibilities include organizing and structuring business requirements by identifying underlying operational issues through discussions with business divisions and management. The role analyzes current processes and designs future-state processes based on data utilization. It also designs screen layouts and input fields from the business perspective of what data will be needed for future decision-making, balancing usability with accurate data accumulation.

The position coordinates development direction and requirements alignment with internal development teams and external partners. It explains business backgrounds and design intentions, aligns technical requirements for implementation, and controls release decisions. As the project lead for an assigned area, the manager sets milestones, defines scope, manages issues, coordinates interests among multiple departments, and accelerates decision-making.

After release, the role designs operational rules and supports adoption by users, helping establish a cycle in which data is accurately accumulated and used as designed. The development environment includes React on the frontend, Java and Spring Boot on the backend, AWS infrastructure, Docker, Git, and VSCode for development and operations, and Confluence, Figma, and Backlog for project management and collaboration.

Applicants should have around two or more years of practical experience in planning or system development, including development, operations, or support, as well as the ability to create documents such as meeting minutes, business process diagrams, or specification materials. Experience progressing work through communication with internal and external stakeholders is required. System development experience, implementation or maintenance of business systems such as CRM, SFA, or ERP, and experience in IT consulting, DX promotion, or IT planning are welcomed.

The role is based in Shinagawa, Tokyo, in the USEN Digital Strategy Division's Business Systems Development Department. It is a full-time permanent position with an annual salary of 4.5 to 5.5 million yen. The company uses a flextime system without core hours; standard working hours are 7.5 hours per day, with many employees working approximately 9:30 to 18:00. Remote work is available, and a hybrid working style is common. The position includes onboarding and OJT, annual holidays of at least 125 days, and social insurance and other stated employee benefits.