Use card-usage data to develop growth strategy, advise executives, design execution processes and KPIs, and launch services using EPOS Card and Marui Group capabilities.
About this role
Marui Group is hiring a transformation lead for EPOS Card’s processing operations. The role supports expansion by redesigning operational processes with existing teams.
Scope includes card-application screening, fraud prevention and monitoring, customer-enquiry centres, payment guidance and consultation, and receipt management. The lead uses iterative workflow reviews to improve screening and collection operations and drive digital change. Preferred capabilities include directing external developers, building operating systems and following delivery with medium-term verification and improvement.
Applicants need financial-sector processing experience, particularly in credit cards, and experience as a DX project leader with management responsibilities. Permanent, fixed-term or freelance engagement is agreed with the company. Employee arrangements include flex time and around two or three remote days weekly.
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