Creative Director

This Creative Director role sits in PLAID’s client-facing creative work, addressing client challenges and brand value beyond conventional advertising. It connects customer experience with business strategy, service development, marketing and growth, and works with client executives and business leaders. The role uses first-party customer data accumulated in the KARTE series and can feed project insight back into PLAID’s SaaS product improvement.

Responsibilities include interviewing clients to identify problems and underlying needs; developing integrated communication strategies and creative concepts; planning advertising and broader marketing initiatives; designing workshops for new-business ideas; preparing presentation materials and proposals; and collaborating with or directing internal and external creators and production partners. The role also manages the quality of creative deliverables. The posting describes collaboration with AI and data-science personnel when creating and implementing ideas.

No specific experience, education, portfolio, or named technical requirements are stated in the supplied posting; any further eligibility criteria should be checked in the employer’s full listing.