Leads client-focused creative direction beyond advertising, identifying business needs, shaping communication and marketing strategies, developing ideas, and guiding creators and production partners.
About this role
The UX Designer designs user experiences and interfaces for clients’ websites, e-commerce services, and applications. Working with project members, the role investigates client needs, defines a vision for the desired digital experience, and translates that vision into concrete experiences across services and customer touchpoints.
Responsibilities include planning and analyzing user research, such as depth interviews and expert reviews; defining UX concepts and customer journey maps; structuring websites and applications with sitemaps; designing screens and user flows with wireframes and screen-transition diagrams; creating UI designs using Figma or XD; and producing prototypes for new services.
The work extends from concept development through detailed experience and interface design. The role can participate in enterprise clients’ management and customer strategies at an early stage, contribute to new service development, and remain involved through implementation-oriented design activities.
PLAID’s KARTE product is used for data-driven design based on first-party behavioral data accumulated through the product. The posting states that this approach enables designers to observe and verify the business impact of their work in real time. Use cases and issues identified through client projects are also fed back directly to the development team for the company’s SaaS product.
The stated work location is the head office at GINZA SIX in Ginza, Chuo-ku, Tokyo. The position uses a hybrid work arrangement combining office attendance and remote work. Office attendance may be requested for a certain number of days depending on company and team circumstances; the posting states that the business side currently generally attends the office three days per week.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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