Customer support & service roles in Tokyo scored for foreign professionals — visa sponsorship, Japanese level, salary and fit. Create a matching profile to personalize the ranking.
A crew role at KAWAII MONSTER LAND, a "kawaii"-themed indoor amusement park on Takeshita Street in Harajuku. Produced by artist Sebastian Masuda, it reworks the former KAWAII MONSTER CAFE restaurant as an amusement space. The venue is operated by GENDA GiGO Entertainment, the company behind the GiGO game centres.
Crew guide guests around the park, prepare and serve food and drinks, sell merchandise, clean the venue, and support and liven up the shows. New crew learn guest service through role-play training (about 14 days) before working the floor.
No previous experience is required. Theme-park or customer-service experience, DJ or event-MC experience, performing, or a party trick such as magic are all welcome. The venue has rules on hairstyle, hair colour, nails and accessories. Applicants must be able to communicate in Japanese.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Evening floor staff at GiGO Akihabara Building 3: serving customers at the floor and prize counter, cleaning, restocking prizes and simple machine upkeep.
Staff at GiGO Shibuya, a multi-attraction arcade: serving customers across crane, sports and taiko games, and helping run its taiyaki stand.
Floor staff at GiGO Jiyugaoka: serving customers on the arcade floor and prize counter, cleaning, restocking prizes and doing simple machine maintenance.
Coordinates customer communication in forwarding operations, supports smooth shipments and a stronger customer experience, identifies operational issues, and develops existing accounts through upsell proposals.
Support customers using EventHub through onboarding and operational advice, resolve event-marketing challenges, help achieve KPIs, and propose continued use and upsell opportunities.
The role involves leading the Customer Support Unit to help clients maximize product usage, addressing challenges, and collaborating with various teams.